Returns & Exchanges

We want you to love your wool garments for years to come, which is why we offer a 30-day window for returns or exchanges on unworn and unwashed items. Simply use our portal to start your request and we will guide you through the process of finding your perfect fit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Choose Your Method

  Select whether you would like to exchange for a different size or color, receive store credit, or get a refund to your original payment method.

• 3.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in the original packaging or a similar reusable mailer.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; once we receive and inspect your items, we will process your refund or ship out your new exchange.