Frequently Asked Questions
Everything you need to know about our premium wool essentials.
What makes your wool garments different from others?
We use ultra-fine merino wool fibers that are naturally odor-resistant, temperature-regulating, and incredibly soft against the skin, unlike traditional itchy wool.
How should I care for my wool items?
To prolong the life of your garments, we recommend machine washing on a cold, gentle cycle with wool-safe detergent and laying flat to dry. Avoid the dryer at all costs.
What is your shipping policy?
We offer free standard shipping on all domestic orders over $100. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. Returns are processed through our online portal.
Do you offer international shipping?
We currently ship to select international locations including Canada, the UK, and Australia. Shipping rates and duties are calculated at checkout.
Are your products sustainably sourced?
Sustainability is at our core. We partner with ethical farms that prioritize animal welfare and use eco-friendly manufacturing processes to minimize our environmental footprint.